Shipping Policy

By placing an order through velunora.com, you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. 

We are pleased to offer free shipping for all the purchases!

Shipping Destinations:

We currently ship orders internationally.

Shipping Method:

All orders are shipped via USPS, DHL or BTD to ensure safe and timely delivery.

Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.

Delivery Time:

Delivery times may vary depending on your location and the shipping method selected.

Estimated delivery times are typically within 7-15 business days from the date of shipment.

Shipping Charges:

We provide free shipping!!

Order Processing:

Orders are processed and shipped within 1-3 business days from the date of purchase.

Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Restrictions:

We are unable to ship to P.O. boxes or APO/FPO addresses.

Delivery to remote or rural areas may take longer than the estimated delivery times.

Cancellation Policy:

We understand that circumstances may change, and you may need to cancel your order. We accept cancellations within 24 hours after placing the order.

To cancel your order, please contact our customer support team at ryan@velunora.com.

If your order is canceled within the specified time frame, we will issue a full refund to the original payment method.

Contact Us:

If you have any questions or need further assistance regarding shipping, please contact our customer support team at ryan@velunora.com.